Luis Cielak

luis cielak


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Master of Science: Interactive Design & Media
Thomas Jefferson University May 2014

Bachelor of Science: Management Information Systems 
Florida State University May 2008


UX Design Methods
Discovery Workshops, Personas, User Journeys, Ecosystem Maps, Competitive Audits, Moodboards, Stakeholder Interviews, Storyboards, User Flows, Content Audits, Heuristic Analysis, Sitemaps, Usability Testing, Wireframes, Prototypes, Pattern Libraries, Design Systems

Application Software
Sketch, InVision, Miro, Figma, Axure, Balsamiq, Jira, Adobe Creative Suite, Microsoft Office Suite, Microsoft Project, Visio, SAP BusinessObjects, Omnigraffle, Tableau, Git

Programming Languages
CSS, Sass, LESS, HTML, SQL, React, XML, D3js, PHP, JavaScript, Python, Processing, Arduino


Senior User Experience Designer
Project Management Institute (PMI)    February 2021 - Present
Conduct workshops to identify user personas and requirements, transitioning them into conceptual designs and UX artifacts for use with user researchers, business stakeholders, and development teams. Translate business needs into design solutions by creating: information architectures, taxonomies, user journeys and flows, wireframes, and prototypes.

Design Consultant
Near-Miss Management    July 2013 - Present
Design the company’s flagship product, an interactive decision support system to visually represent process risk and alarm data in oil refineries aimed at achieving an increase of information transparency and a more comprehensive user experience. Meet with stakeholders regularly to assess and reassess client needs and improve product functionality and relevance to keep up with continuously evolving user needs.

Senior User Experience Designer
Elsevier     April 2020 - February 2021
Collaborate with UX researchers to conduct user interviews, gather feedback, and synthesize findings to improve a clinical trials product. Create data visualization concepts, wireframes and prototypes for a customer-facing oncology system to improve the standard level of patient care.

Senior User Experience Designer
Vanguard     November 2019 - April 2020
Plan, conduct, and lead white-boarding sessions, design sprints, workshops, and project meetings. Collaborate with internal teams to design the overall user experience for digital fintech systems and applications, including desktop and mobile. Prototype and iterate solutions based on user insight and feedback to better anticipate client needs.

UX Designer & UI Engineer
PromptWorks    July 2017 - November 2019
Interview clients and shadow in the field during normal business operations to assess needs and produce highly customized software. Collaborate with business analysts, engineers and project managers to estimate, design, test and implement intuitive, functional and elegant user interfaces for web and mobile applications. Create personas, user journeys, visualizations, story boards, task flows, wireframes, and prototypes to support the design, iteration and testing of features. Implement user-friendly and comprehensive design systems in HTML, CSS, React and React Native. Manage user experience and front-end development efforts to create an engaging experience for client projects and internal tools.

Adjunct Professor
Thomas Jefferson University    August 2016 - June 2017
Taught the Essentials of Interactive Design and User Experience Design Thesis courses in the graduate User Experience and Interaction Design program. Mentored students and fostered educational growth through one-on-one meetings focused at improving quality of understanding concepts presented in class.

Design Consultant
Mega Supply Pro    June 2014 - June 2017
Lead design teams in analytics research that acquired data about current usage to inform and personalize product development Designed, implemented and maintained an e-commerce strategy with marketplaces in Shopify, Amazon and eBay.

Design Consultant
Electronic Ink    January 2013 - April 2013
Designed an operational modeling visualization for pharmaceutical regulatory reporting impacting the entire product line. Conceptualized and designed infographics conveying large datasets gathered during brainstorming sessions.

Business Management Associate
JPMorgan Chase & Co.    July 2009 - January 2013
Developed data visualization tools to streamline the financial reporting process and eliminate the need for printed artifacts. Optimized the department's reporting process by increasing information transparency and accountability.

Business Management Analyst
JPMorgan Chase & Co.    July 2008 - July 2009
Enhanced information reliability across systems by educating project managers on how to identify, remediate, and prevent data quality issues.

Selected Projects

UX Nights
Creator and organizer of UX Nights Meet-Up.
UX Nights is an inclusive community open to professionals, students, and anyone interested in design, where technologist and designers gather to discuss user experience and how it affects our lives and the work we do. This Meet-Up group is for people who are passionate about learning new things and want to become better at what they do.

Empathy Totems
Data sculptures to visually represent personal information as a non-verbal communication tool. The project explores how to understand and communicate information by conveying data through physical objects. It aims to utilize data visualization to improve interpersonal relationships.

Data Ergo Sum
A tool that connects to APIs and represents data-streams visually through a responsive web application, rendering the information optimized for the device’s screen resolution.